Ideas - More Than 1 Answer

Understand the Environment your customers live and work in

August 30, 2021August 30, 2021 Mark Kirwin 0 Comments #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

When it comes to selling and persuasion it is super important to understand the environment your contact is living and working

Ideas

Does Passive-aggressive behaviour exist?

August 16, 2021August 16, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #passiveaggressive, #sales, #skills, #worldclass

Culturally, the ambiguous “passive-aggressive” label is misused by lay persons and professionals alike. It is badly defined and used as

7C's of Knowledge Ideas Persuasion and Negotiation Planning

Handling Objections

July 27, 2021July 27, 2021 Mark Kirwin #handlingobjections, #negotiation, #objections, #sales, #worldclass

Overcoming objections is never easy They are often not quite as simple as they seem. This is a perennial problem

7C's of Knowledge Ideas

Objection Handling made easy

July 16, 2021July 20, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

When dealing with objections you need to take into account 2 things Firstly – What went wrong with your planning?

7C's of Knowledge Ideas

Punctuated Equilibrium Theory

February 23, 2021February 24, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Punctuated Equilibrium Theory Explains why learning doesn’t progress in a straight line. Most cultural and societal development tends to take

7C's of Knowledge Ideas

Decision making

February 23, 2021February 23, 2021 Mark Kirwin #attention, #attitude, #decisions, #framing, #knowledge, #lifetimelearning, #makingdecisions, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Disproportionate attention. People often ignore some issues whilst paying others a disproportionate amount of attention. This causes some minor issues

Ideas

Bounded rationality

February 23, 2021February 23, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Bounded rationality. A human cannot consider all the problems they face and all the potential solutions at the same time.

Ideas Planning

Generating Insight from data

February 22, 2021February 22, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

A skill all World Class Account Managers need Insight – not data. The world is full of data… But how

7C's of Knowledge Ideas

Consumer Centric Trading

February 22, 2021February 22, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

This is a fabulous concept that is often missed by people who start out in business. It is alleged that

7C's of Knowledge Ideas Persuasion and Negotiation

Needs

January 30, 2021January 30, 2021 Mark Kirwin #attitude, #coaching, #knowledge, #morethan1answer, #needs, #neverstoplearning, #persuasion, #selling, #skills, #worldclass

Definition of Need is “to require (something) because it is essential or very important rather than just desirable.“ We all

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