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Ideas

Ideas 

Does Passive-aggressive behaviour exist?

August 16, 2021August 16, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #passiveaggressive, #sales, #skills, #worldclass

Culturally, the ambiguous “passive-aggressive” label is misused by lay persons and professionals alike. It is badly defined and used as

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7C's of Knowledge Ideas Persuasion and Negotiation Planning 

Handling Objections

July 27, 2021July 27, 2021 Mark Kirwin #handlingobjections, #negotiation, #objections, #sales, #worldclass

Overcoming objections is never easy They are often not quite as simple as they seem. This is a perennial problem

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7C's of Knowledge Ideas 

Objection Handling made easy

July 16, 2021July 20, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

When dealing with objections you need to take into account 2 things Firstly – What went wrong with your planning?

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7C's of Knowledge Ideas 

Punctuated Equilibrium Theory

February 23, 2021February 24, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Punctuated Equilibrium Theory Explains why learning doesn’t progress in a straight line. Most cultural and societal development tends to take

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7C's of Knowledge Ideas 

Decision making

February 23, 2021February 23, 2021 Mark Kirwin #attention, #attitude, #decisions, #framing, #knowledge, #lifetimelearning, #makingdecisions, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Disproportionate attention. People often ignore some issues whilst paying others a disproportionate amount of attention. This causes some minor issues

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Ideas 

Bounded rationality

February 23, 2021February 23, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

Bounded rationality. A human cannot consider all the problems they face and all the potential solutions at the same time.

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The number 1 reasons high performance sales people win
Ideas Planning 

Generating Insight from data

February 22, 2021February 22, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

A skill all World Class Account Managers need Insight – not data. The world is full of data… But how

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7C's of Knowledge Ideas 

Consumer Centric Trading

February 22, 2021February 22, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #neverstoplearning, #sales, #skills, #worldclass

This is a fabulous concept that is often missed by people who start out in business. It is alleged that

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Needs
7C's of Knowledge Ideas Persuasion and Negotiation 

Needs

January 30, 2021January 30, 2021 Mark Kirwin #attitude, #coaching, #knowledge, #morethan1answer, #needs, #neverstoplearning, #persuasion, #selling, #skills, #worldclass

Definition of Need is “to require (something) because it is essential or very important rather than just desirable.“ We all

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Listening
Current Issues Ideas Persuasion and Negotiation 

Effective Listening

January 30, 2021January 30, 2021 Mark Kirwin #attitude, #knowledge, #lifetimelearning, #morethan1answer, #sales, #skills, #worldclass

The definition of listening is “to give one’s attention to a sound.” In our louder and louder world, some experts

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